Quality Control Culture
A quality control culture greatly depends upon the members of an organization. The corporate culture of an organization will define what behaviors are appropriate for an organization. The culture will determine which behaviors are good and add value towards company goals, and which are bad and negate company goals. Corporate culture is important because it helps define risk that individuals of the organization can take to help manage organizational risk overall. There is no such thing as a perfect risk culture but there are ways to help promote a positive risk culture.
Characteristics of a positive risk culture include:
- Individual decision making: The greatest accountability for a decision is when one person makes that decision. Everything is on the line for that person. This causes the person who is making the decision to analyze every detail.
- Question everything: Members of a quality control culture should question everything. This brings out different ways to do things so that the best idea can be selected.
- Honesty: Honesty must be present in all levels of an organization. For example, admitting when you do not know something instead of making something up to make yourself look intelligent can save an organization down the road.
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