Production
Statistics & Risk Management
Production
Statistics & Risk Management
Management's role in the achievement of quality and efficient operating systems depends largely on the environment for which they are created. The environment can be influenced by management style and participatory management activities. When management wants to improve quality, several principles can be implemented into their management style. Below you will find a list of these principles:
All of the principles mentioned above must be supported by developing strategies and motivating people to support managements' initiatives. Part of working in management involves long-term strategic planning. Employees need a clear picture of where the organization is heading and how will they can achieve the goals of the organization. Different analysis such as SWOT, affinity technique, and force field analysis can be used to help build a good strategy.
SWOT Analysis is a method used to evaluate the strengths, weaknesses, opportunities, and threats affecting an organization. This strategic planning method was created by Albert Humphrey in the 1960's. A SWOT analysis consists of specifying the objective of the business, venture, or project and identifying the internal and external factors that are favorable and unfavorable to achieve that objective. It attempts to answer where an organization is now and what direction it is headed? SWOT analysis seeks to examine the following:
The Affinity Technique focuses on using a large number of ideas from a population in a team or community setting. It systemizes brainstorming and involves not just managers but members and staff as well. This allows for a team to quickly create a large number of ideas and not have to worry about power struggles among different levels of an organization. This technique may be used in a number of situations such as analyzing problems or defining a mission of a organization. The Affinity Technique consists of three phases. First, the facilitator asks a group a specific question. The instructor will ask each participant to write their ideas on 5 cards. One idea containing around 6 words is required. Second, the cards are posted on a wall and put in order by groups of ideas. After all participants agree on the grouping you will move onto phase three. Third, the facilitator and participants will summarize the central idea of each group of cards. After this step is completed the facilitator will answer the main question by putting the ideas in sequence to form a series of phrases.
Force field analysis is a technique used by management for diagnosing situations. Developed by Kurt Lewin this technique is useful in team building projects when looking at variables involved in implementing a program to overcome a resistance to change. Lewin believed that in any situation there are both driving and restraining forces that influence any attempt of change. Driving forces affect a situation by pushing it in a particular direction. They initiate the change and keep it going. Examples of driving forces include incentive earnings, competition, pressure from management, etc. Restraining forces act to restrain the driving forces. Examples include hostility, apathy, etc. Equilibrium is raised or lowered by changes in the relationship between the driving and restraining forces. Managers must consider output and intervening variables and both short and long term goals. The force field analysis is useful in diagnosing these relationships.
Strategic analysis looks at what is happening outside the organization now and in the future. It asks how can what's going on affect you and what would be your response to changes.Strategic business analysis includes industry analysis, business strategy analysis, and strategy evaluation and recommendations.
Management must be ready to make changes in the organization for quality improvement and must market the advantages of change to its members in terms of leadership, organizational goals, individual goals, and rewards.
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